An Internet Property Management (IPM) company is accountable and takes responsibility for all Internet property-related problems regardless of fault. It takes ownership and seeks to resolve issues. It does not point fingers to absolve itself of responsibility or to place blame somewhere else. It seeks to identify resolutions to its customer’s problems and effectively implement solutions.
In today’s business environment there are many instances where the blame game is played, according to the Harvard Business Review “ a deep set of research shows that people who blame others for their mistakes lose status, learn less, and perform worse relative to those who own up to their mistakes. Research also shows that the same applies for organizations. Groups and organizations with a rampant culture of blame have a serious disadvantage when it comes to creativity, learning, innovation and productive risk-taking.”
Learning from our mistakes is what makes us human, in order to create a culture where learning rather than avoiding mistakes is the top priority you have to ensure that people feel free to talk about, and learn from their errors. Here at Netsville, it is our goal to solve your Internet property difficulties, not by placing blame, but by providing solutions and being held accountable for our decisions.
As the managers of your Internet property, it is our duty to be held liable for any problems that arise. We take responsibility for our actions and decisions. One of the main goals of an IPM company is to foster a collaborative relationship with our customers; placing blame on another person or entity does not help our customers solve their present issues. IPM companies must focuses on solving problems with a proactive approach by building beyond our customer’s challenges. Gone are the days of assigning fault and avoiding the pressing issues.
We subscribe to the idea that “the real value and benefit of accountability stems from the ability to influence events and outcomes before they happen. The customary view of accountability fails to recognize that people can gain more from a proactive posture than from a reactive one.” Accountability will compel IPM companies to proceed as forward thinking companies that proactively identify our customer’s challenges and create plans to avoid issues before they even occur.
This new vision of accountability will help us revolutionize the way you do business. Having Netsville take accountability for your Internet property will strengthen your competitive edge, intensify your innovation and creativity, while also improving the quality and effectiveness of your Internet property.
Based in Rochester, New York, Netsville is an Internet Property Management company specializing in managing the Digital Marketing, Technical, and Business Solutions for our customers since 1994. For more information, please click here.