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Genesys is offering the first ‘fully integrated’ use of Google Contact Center AI

Genesys is offering the first ‘fully integrated’ use of Google Contact Center AI

by Netsville Staff | Aug 8, 2018 | Business, Marketing as a science, News, Technical

Last week, Google announced a variety of new AI offerings, most notably the alpha release of its new Contact Center AI. Based on its Dialogflow development suite for conversational agents, launched last fall, Contact Center AI offers a voice bot Virtual Agent who...
The Questions You Should Be Asking When Looking at Your SEO and Social Media Strategy

The Questions You Should Be Asking When Looking at Your SEO and Social Media Strategy

by Netsville Staff | Aug 7, 2018 | Business, IPM, Marketing as a science, Technical

…For SEO, how are people discovering you? What questions would they ask Google that could lead them to you? Let’s say you own a car dealership and want to own “best car dealership in Minnesota.” Yes, you could go to Google Adwords and spend money on a search...
8 Ways Marketing Automation Makes Your Business an Efficiency Powerhouse

8 Ways Marketing Automation Makes Your Business an Efficiency Powerhouse

by Netsville Staff | Aug 1, 2018 | IPM, Marketing as a science, Technical

Marketing automation is here, and has made its way into every business and every industry. Using an automation system can help make mundane tasks more manageable and increases your business’s efficiency in the process. No longer will you be a slave to social media or...
Marketing is an Art and Science

Marketing is an Art and Science

by Netsville Staff | Jul 16, 2018 | Business, Marketing as a science

As of late, analytics have changed marketing from being an art form to a more scientific extension of business. Through numerous tests and measurements, data-driven marketing has become the new power in marketing and advertising. Marketers analyze the impacts of their...
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