Chatbots are a powerful tool that allows businesses to interact with customers at all times. Chatbots have a variety of uses including lead generation, customer support, and setting up appointments and receiving feedback. Chatbots also make it possible to engage with multiple customers simultaneously. Chatbots are being adopted rapidly are expected to become the industry norm in the near future. Chatbots are a convenient source of information for customers who don’t want to spend the time searching for information. Learn more about chatbots in the infographic below!

Source NetImperative.

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